Jump to the content
SecondhandBags Model Showcasing a Yves Saint Laurent Handbag from our collection
SecondhandBags Models posing in a lifestyle shot with our designer handbags

Your questions, our answers

We have created a list of the questions most frequently asked and our answers.

All secondhand Deisgner handbags are sent from Switzerland. If you make an order outside of Switzerland, we take over the customs costs in full.


Unfortunately, these images have increasingly been misused by other people. This is particularly tricky with unique serial numbers. On the other hand, the informative value of these images decreases, as any fraudulent seller can find such an image on the Internet. We have therefore decided not to publish any more images of this kind.

You must contact us within 3 days and express your concerns / dislikes. We then ask you to bring the product to us or return it at your own expense, as soon as we receive the same Condition as received on sale, you will receive a Secondhandbags Voucher equal to the sales price.

We have a global network of suppliers. Due to customs processing, authentication processes and a final, thorough cleaning, it can unfortunately take up to 5-10 working days until the item is ready to dispatch. Important: If you pay in advance, this process only begins after receipt of payment.

With a rare model, however, it can take a little longer. This is exactly why we have our wish list:Contact us here!

We put new bags online every day. So it's worthwhile for you to visit Secondhandbags.ch often.

Sometimes we have unworn exhibition models. You will find a detailed description on every product page.

Once the bag has been dispatched from us, you will receive a confirmation email, which also contains a tracking number. In Switzerland we ship with Swiss Post and internationally we ship with DHL. Your parcel is also insured until you hold it in your hands.

Ordering something from Secondhandbags is very easy. Here's how it works:

Choose a designer from the menu or search directly for your dream bag. You have found your favourite piece: On the product page, you will find all the detailed information on condition, price, delivery time, quality level and much more. Add the designer handbag to your shopping basket and proceed to the checkout. There you can either order as a guest or with a customer account. All you need is an email and delivery address and you can pay by credit card, PayPal, Twint, Ideal, prepayment, invoice or instalment purchase. Have you ordered? Et voilà - a confirmation e-mail is now on its way to you. Your order will be carefully assembled in our Swiss logistics centre and sent to you. After dispatch, we will send you an e-mail confirming dispatch. Have you ordered the wrong item? No problem, at Secondhandbags you have a 5-day unlimited right of return.

Bag  Technology and marketing throughDates can be booked here. 

We no longer print invoices in paper form. In your order confirmation, you will find a link to download your invoice at the bottom.